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Why (and how to) notify your bank of travel plans

WHY (AND HOW TO) NOTIFY YOUR BANK OF TRAVEL PLANS

MAY 9, 2024 | FRAUD PREVENTION


Summer is right around the corner and sun-soaked adventures beckon. There’s a lot to do before you set off on a trip: plan your itinerary, book flights, find hotels, pack your bags. Before you travel, it’s also important to submit a travel notice for your credit and debit cards.

Financial institutions do what they can to protect you from fraud. When they see a transaction initiated in an unfamiliar location, your bank may assume your card is being used fraudulently and turn it off to protect your account.

Don’t let a declined transaction ruin your vacation. When you submit a travel notice, your financial institution will authorize transactions that are within your travel destinations which would otherwise be suspicious and likely declined as potential fraud.

HOW TO SUBMIT A TRAVEL NOTICE FOR YOUR AB&T CARDS

With the Adams Bank & Trust app you can submit travel notices quickly and conveniently with just a few clicks.

1) Log in to the AB&T app.

2) Tap "Cards".

3) Find the appropriate card for your travel notice.

You can toggle between cards by swiping left on the image of your card at the top of the screen. If you will be using multiple AB&T cards while traveling, you will need to submit a travel notice for each card.

4) Go to "Manage Card" and select "Manage Travel Plans".

5) Tap the + icon next to "Add Travel Plan".

Before proceeding, the app will require you to verify a security token sent to the cell phone number or email address that you have on file.

6) Enter your destinations and dates of travel.

You can submit up to 15 domestic or international destinations. Remember to include all destinations where you may use your card such as the cities where you have layovers or the places you may stop for gas.

7) Tap "Submit".

You will receive an email confirmation that we have updated your card(s) with your travel plans.

Don’t forget to submit travel notices for any other cards you may be using during your trip. Happy adventuring!

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