Cynthia Charles brings over 40 years of experience in the banking and financial services industry, with a career dedicated to retail banking. Throughout her tenure, Cynthia has built a strong foundation of customer service excellence, operational leadership, and relationship-focused banking, consistently serving as a trusted resource for both clients and colleagues.

As an experienced retail banker, Cynthia leads with integrity, trust, and transparency, along with a deep commitment to others. She takes great pride in building meaningful, long-term relationships with customers and the communities she serves, while empowering her team to grow with confidence and reach their full potential. Her leadership philosophy emphasizes consistency, accountability, and a customer-first mindset.

Cynthia is actively involved in her community, serving as a Prescott Valley Chamber Ambassador, and values the important role banks play in supporting local growth and connection. We are excited for you to have the opportunity to work with Cynthia and discover all that Adams Bank & Trust has to offer.