Job Description

 

Job Title:               Mortgage Officer

Reports To:           Senior Mortgage Officer or Sr./Commercial Officer (Branch Oversight)

Salary Level:         11

FLSA Status:         Exempt

Division:               

Department:         

 

SUMMARY

Originate and close real estate loans in accordance with federal guidelines and established lending objectives, policies and procedures; establish and maintain positive relationships with existing and potential customers, by performing the following duties.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

Interview applicants and requests specified information for loan application; requests appraisals, applicant credit reports, background checks, reference checks, and appropriate credit documentation to evaluate loan applications; analyzes applicant financial status, credit, and property evaluation to determine feasibility of granting loan; and corresponds with or interviews applicant or creditors to resolve questions regarding application information.

 

Assists Mortgage Coordinator to compile loan package and facilitates negotiation with applicant according to established standards, such as fees, loan repayment options, and other credit terms; refers loan to underwriting for approval; ensures loan commitment is complete and accurate according to federal guidelines; assures timely loan closing and funding activities.

 

Utilize government programs when deemed necessary to meet customer's credit needs.

 

Assists customers with inquiries and information requests, and resolves complaints relating to loan products and services offered.

 

Establish and maintain positive working relationships with loan businesses, brokers, builders, CPA’s, attorneys and other organizations to provide information regarding the lending programs and policies.

 

Participate in the Bank's business development activities, represent the Bank in industry and professional associations, community organizations, local business groups, etc., and promote the Bank's favorable image.

 

NON-ESSENTIAL DUTIES & RESPONSIBILITIES include the following.  Other duties may be assigned.

 

Maintain education and professional expertise through attendance at job related seminars, conferences and workshops.

 

SUPERVISORY RESPONSIBILITIES

There may be supervisory responsibilities in this position.  If these responsibilities are assigned individual will carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities will include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.A.) from four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or three to four years banking experience and/or training; or equivalent combination of education and experience. 

 

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public both face-to-face and over the telephone.

 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

OTHER SKILLS AND ABILITIES

Must have the ability to operate the following equipment:  telephone, CRT, 10-key calculator, typewriter, personal computer and printer, copy machine, shredder, step stool and/or ladder, multi-drawer file cabinet, reader/sorter, fax machine.

Must have working knowledge of spreadsheet, word processing, and database software programs.

 

KEY CONTACTS -- Internal and External

Extensive contact with Senior Mortgage Officer and Senior Retail Officer.

 

Has daily contact with Mortgage Loan Coordinators in matters pertaining to loan accounting, processing and other support operations of the lending function.

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